Shipping Policy

At SRK Team Star, we aim to deliver your customized products safely and on time. Please review our shipping policy to understand how your orders are processed and delivered.

1. Order Processing Time

  • All orders are processed within 2–5 business days after the order confirmation and design approval.

  • Custom printing or bulk orders may take longer depending on the complexity and quantity.

  • Orders are not processed on Sundays or public holidays.

2. Delivery Time & Method

  • Once dispatched, delivery typically takes 3–7 business days, depending on your location.

  • We use reliable courier partners to ensure safe and timely delivery across India.

  • Delivery times may vary based on pin code, local delays, or unforeseen conditions like weather or strikes.

3. Shipping Charges

  • Standard shipping charges apply based on weight, product type, and delivery location.

  • Free shipping may be offered on select products or promotional orders (terms will be mentioned during checkout).

  • Extra charges may apply for bulk shipments, remote areas, or express delivery.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS or email.

  • You can track your order directly through our courier partner’s website or through your order dashboard.

5. Address Accuracy

Please ensure your shipping address and contact details are accurate at the time of order. SRK Team Star will not be responsible for delays or non-delivery due to:

  • Incorrect or incomplete addresses

  • Unreachable phone numbers

  • Absence of recipient at the time of delivery

6. Delivery Issues

In case of:

  • Delayed delivery,

  • Lost package, or

  • Damaged product during transit

Please contact us within 48 hours of receiving the order (or expected delivery date) at [Insert Email] or [Insert Contact Number]. We will assist you with tracking and resolution.

7. In-Store Pickup (If Available)

We also offer in-store pickup from our location for local customers. Please choose this option at checkout and wait for a pickup confirmation before arriving.

8. International Shipping

At this time, we only deliver within India. For international shipping inquiries, please contact us directly.

9. Contact Us

For any shipping-related questions or special delivery requests, reach out to:

📧 Email: [Insert Email]
📞 Phone: [Insert Contact Number]
🏢 Address: [Insert Business Address]